Valentine's Rebates Promotion 2025

Date: 8 January 2025

These Terms and Conditions (“Terms”) govern the Valentine's Rebates Promotion (“Promotion”) offered by Gelato. By participating in this Promotion, you agree to these Terms, which supplement the Gelato Terms of Service (“Terms of Service”). Capitalized terms not defined here have the same meaning ascribed to them in the Gelato T&C. In the event of any conflict between these Terms and the Terms of Service, the Terms of Service shall prevail.

1. Eligibility

This Promotion is open to customers (“Eligible Customers as”) who:

(i)  start a Gelato+ or Gelato+ Gold free-trial during the Promotion Period and complete the transition to an active and fully-paid annual Gelato+ or Gelato+ Gold subscription by 28 February 2025; or

(ii) are existing annual Gelato+ or Gelato+ Gold subscribers or Platinum customers with an active, fully-paid subscription on the respective dates the rebate credits are applied to customer wallets (see below). If their current subscription ends before the respective date of rebates, they must subscribe to an annual Gelato+ or and Gelato+ Gold subscription or renew their Platinum contract to remain eligible for the rebate. Lost rebate credits due to terminated subscription will not be reissued.  

This Promotion is not open to Customers on monthly subscriptions.

2. Promotion Period

The Promotion runs from 8 January 2025 until 9 February 2025(“Promotion Period”).

3. Promotion Details

Eligible Customers will get 15% back on product spend during the Valentine’s season, as stated below:

Rebate Rate:

15% of Eligible Customer’s product spend during the Rebate Period (excluding shipping, taxes, and other fees) as a rebate in the form of Gelato wallet credits (“Credits”). 

No Credits will be awarded for any customer who fails to convert their free-trial subscription to an active, fully-paid annual subscription by 28 February 2025.

Rebate Period:

(i) New Subscribers: Subscription Start Date of Gelato+ and Gelato+ Gold to 9 February 2025

(ii) Existing Subscribers or Platinum Customers: 8 January 2025 to 9 February 2025

Eligible Products:

All products

Eligible Markets: 

All markets

Application of Credits:

Credits will be applied to the Customer’s wallet in two equal installments, on 1 March 2025 and 1 April 2025, respectively. Credits can be used to pay for Customer's product spend at Gelato

Credits Expiry:

All Credits must be used by 30 April 2025

4. Limitations and Exclusions

All Credits are non-transferable, non-refundable and not valid for cash.  Customers are responsible for any tax liability associated with earning and using Credits.  Gelato reserves the right to determine eligibility and the amount of Credits awarded.  Gelato may modify, suspend, or terminate the Promotion at any time without notice and at its sole discretion.  If the annual Gelato+ and Gelato+ Gold subscription is terminated early by the Customer, Gelato may adjust or reclaim any Credits earned or spent.  Credits issued for transactions later identified as ineligible, fraudulent, disputed, or subject to chargeback may be adjusted, reclaimed or canceled at Gelato’s sole discretion.

If any provision of these Terms is deemed invalid, void, or unenforceable, the remaining provisions shall remain valid and enforceable.