Work in Gelato

Lead Quality Assurance Engineer

About Gelato

Gelato has the world’s largest platform for producing personalized items across the planet. We strive to give everyone the opportunity to build a global business and share their creativity in a smarter, faster, and greener way. Our network of printers, logistics, and payment partners in 30 countries allows online stores - from startups to enterprises - to produce and deliver products anywhere in the world within 72 hours.

We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. We are looking for team members who are truly passionate about their work and who possess an entrepreneurial spirit. We have a strong culture, and everyone who joins our team must feel genuinely intrigued and motivated by our mission.

Position summary

Following our global expansion, we are looking for an experienced Lead Quality Assurance Engineer to join our growing team of engineers and product managers.

You will bring your knowledge of testing and testability to influence better software design, promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across all of our products. You will not be afraid of pitching in and contributing code where appropriate and you will serve as mentor and guide to the development and QA teams.

Reporting to the Engineering Manager, you will work closely with the Product Managers, Developers, and QA Engineers to ensure that the engineering teams deliver the exceptional output to support the business goals.

What you will be doing

  • Mentoring and guiding the engineering teams and QA engineers.
  • Ensuring that Gelato develops and releases high-quality products to its millions of customers across the world.
  • Accelerate the pace of release by advising on tools and frameworks for accuracy, repeatability, and scalability.
  • Define and execute manual and automated tests to constantly improve test coverage and test effectiveness.
  • Collaborating with colleagues as part of the Technology management team

Who you are

To be successful in this role you will need to have a start-up mentality. You are committed to excel with energy and endurance while you understand that building a company is very hard but that is what you want to achieve. You have superior communication skills, excellent interpersonal skills, high integrity, and great attention to detail. You are a natural and comfortable leader, have excellent problem-solving, organizational, and analytical skills. You are interested in keeping up with current best practices in your areas of expertise. You are a self-starter with the ability to excel with little to no direction. You are naturally curious. You're innovative, creative, and constantly looking for deeper ways to approach problems and connect dots.

Moreover, we would like to see evidence of the following in your profile:

  • Degree level qualification in a relevant field.
  • A strong record of team management and mentoring.
  • Solid background as a Developer.
  • Demonstrated experience in leading automated QA effort on large-scale software projects.
  • Demonstrated experience in measuring and reporting quality-related metrics.
  • Great thinking, planning, and organizational ability.
  • Fluent in English with strong verbal and written communication skills.

What it’s like to work at Gelato

We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about Gelato and our values on our website.

We recommend you submit your application as soon as possible as selection and interviews are held continually.

If you have any questions you can contact us:

Apply for this position


Lead Quality Assurance Engineer

If you have any questions you can contact us:

Apply for this position

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Who we are

We’re a team of 100+ people, 25 nationalities, spread across 6 timezones. We are on a mission to change the way physically printed collaterals are produced. We’ve come a long way building a network of partners across the world, however, there are still loads of challenges and opportunities ahead. Want to join us on this journey?

About Gelato

Communication is a fundamental human need and print is a powerful tool to help people communicate their creativity and passion. Perhaps this is why commercial printing has become one of the largest industries on the planet. Gelato's state of the art global print cloud facilitates local printing at a scale greater than the world has ever seen before. Learn more

What we offer

The rare opportunity to change the world such that everyone around you can use the services you’ve been part of building. We’re not just another web application; we’re changing one of the world’s largest industries. Join a motivated, hard-working and passionate team in a dynamic and energetic startup environment.

Our culture

We are a global company with a global team. We hire for attitude and train for skills. We battle over ideas - which is why we don't believe in hierarchies - we all have equal value. We believe innovation happens when the quality of an idea matters, not the person who had it. We collaborate and build relationships. We speak about things as they are and how they feel.