Work at Gelato

Business Insight Analyst

About Gelato

Gelato has built the world's largest and most global network for on-demand production of customized items e.g., t-shirts, wall art, mugs, books, hoodies, and cards. We support a new wave of e-commerce entrepreneurs and the global shift towards local and more sustainable production.

We own no assets - we build software that connects world-class production facilities across the world. Gelato has more than 100 production partners in 30 countries. In 72 hours, we can reach more than 5 billion people and potential consumers in a smarter, faster, and greener way.

In many ways, we at Gelato are rethinking how digital fabrication of customized products can be done on-demand. Just imagine what will happen when we add 3D printing capabilities to this global service. We are already empowering thousands of e-commerce entrepreneurs to grow and scale their businesses. Thanks to the products being produced locally we produce what is needed, when its needed. In other words, we reduce waste and carbon emissions.

What you will be doing:

We are seeking a passionate Business Insight Analyst with a commercial sense and a true passion for data. Working closely with the SVP and his teams, this is a high impact role driving and supporting key business initiatives across logistics and supply chain. You will help turn data into actionable information, deliver reporting and analysis to support these functions. Projects will vary from market analysis to metric creation to network insights and driving key cross functional projects.

Your responsibilities include:

  • Work with logistics managers to understand their business goals and provide actionable insights to support decision making.
  • Make data available to internal and external stakeholders of the team in a digestible form.
  • Support analysis, improvement and creation of metrics and dashboards for logistics and supply chain.
  • Monitor business performance, run ad-hoc analysis, and provide SVP with proactive recommendations to improve business performance.
  • Support product managers with analysis and actionable insights to develop the future logistics platform.
  • Partner with teams to share insights and provide meaningful inputs for both forecasting and scenario modelling.
  • Work with other Business Analysts to share best practices and promote consistency.

Preferred cities in Spain are Barcelona or Madrid.


Who you are:

To succeed in this role, you will have a strong technical background as a Data Analyst. You enjoy the challenges and rewards of working in a fast-growing organization in a diverse environment.

You have excellent business and communication skills to be able to work with business owners to define key business questions and build data sets that answer those questions. Most importantly you are passionate about bringing large datasets together to answer business questions and drive change.

Basic Qualifications:

  • Relevant experience in business intelligence or business analyst role, including data warehousing and business intelligence tools.
  • Graduate with a Degree in Finance, Engineering, Supply Chain, Logistics, Computer Science, or quantitative field.
  • Analytical thinker and team player, a self-starter, willing to take responsibility for problem solving.
  • Experience with SQL and manipulating large data sets in a database.
  • Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, Power Pivots, etc.)
  • Demonstrated ability to meet deadlines while managing multiple projects.
  • Excellent communication and presentation skills working with multiple peers and with different levels in the organization.

Preferred Qualifications:

  • Advanced proficiency in SQL, data modelling, and working with Big Data.
  • Computer programming experience in Python, Ruby, or Java
  • Aptitude to learn new technologies and analytical methodologies relating to business intelligence and data analysis.

All candidates must have the legal right to work and will be expected to provide documentation to support this status. Unfortunately, we are unable to sponsor visa or relocation at this time.


What it is like to work at Gelato

Building a company is hard work. We expect a lot from each other. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit.

Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.

If you have any questions you can contact us:

Apply for this position


Business Insight Analyst

If you have any questions you can contact us:

Apply for this position

Data protection notice

Who we are

We’re a team of 100+ people, 25 nationalities, spread across 6 timezones. We are on a mission to change the way physically printed collaterals are produced. We’ve come a long way building a network of partners across the world, however, there are still loads of challenges and opportunities ahead. Want to join us on this journey?

About Gelato

Communication is a fundamental human need and print is a powerful tool to help people communicate their creativity and passion. Perhaps this is why commercial printing has become one of the largest industries on the planet. Gelato's state of the art global print cloud facilitates local printing at a scale greater than the world has ever seen before. Learn more

What we offer

The rare opportunity to change the world such that everyone around you can use the services you’ve been part of building. We’re not just another web application; we’re changing one of the world’s largest industries. Join a motivated, hard-working and passionate team in a dynamic and energetic startup environment.

Our culture

We are a global company with a global team. We hire for attitude and train for skills. We battle over ideas - which is why we don't believe in hierarchies - we all have equal value. We believe innovation happens when the quality of an idea matters, not the person who had it. We collaborate and build relationships. We speak about things as they are and how they feel.