We receive, and store certain types of data collected automatically through technology whenever you interact with us, as further set out below;
Pixel Tags (Web Beacons).
Transparent images and similar tracking scripts that are used in conjunction with Cookies to provide information about user’s interaction with our Platform, to optimize the site for usage.
Information Collected by Our Servers.
To make our Platform and Services more useful to you, our servers, hosted by a GDPR compliant cloud provider, collects information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
We may create anonymous data records from Personal Data by excluding information (such as your name and IP-address) that makes the data personally identifiable to you (“Anonymous Data”). We use such Anonymous Data records to analyse request and usage patterns so that we may enhance the content of the Services and improve Website navigation. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in our sole discretion.
|Name of cookie||Purpose of the technology|
|GCAB||This cookie helps us to conduct AB-testing, and then compare usage of the website by users using A version of the website vs users using B version of the website.|
|GLOBE_VISITED||Tracks if a user visited website before, and tailors content based on this|
|SERVER_ID||Application Server ID, identifying on which server customer is served. It’s needed as we used distributed server model and need to map a user to the server processing users requests|
|SID_STORE||Gelato Globe User's Session identifier. With this key we store all information related to current Session.|
|stored_currency||Stores the currency used by user. It helps to default this currency for a user in a future use|
|stored_detected_country||Stores a country of a user detected by GeoIP functionality. This data is used to tailor country specific functionality, e.g. shipping address|
|stored_locale||Stores a locale of a user detected. This data is used to tailor language specific functionality|
|stored_phone_prefix||Stores last used phone prefix, e.g. +1, or +47, etc It helps to default this prefix for a user in a future use|
|stored_shipment_country||Stores last used shipping country. It helps to default shipping country for a user in a future use|
|referrer_path||Cookie to remember entry point to the website, e.g. marketing landing page, or sign in page|
|order_id||Stores an information about the customer order id and then passed to our logging system, so we can trace actions performed by a user or system with this order|
|customer_id||Stores an information about the customer id and then passed to our logging system, so we can trace actions performed by a user or system with this customer’s account|
|is_used_app||Tracks if Gelato Globe was used by a user before|
|Name of cookie||Name of technology||Purpose of the technology|
|_ga, _gid, _gat_UA-859089-16||Google Analytics||These web analytics cookies, provided by Google, are used to collect information about how visitors use our site. We use the information to compile reports and to help us optimize the site for customer usage.|
|RUM_EPISODES||Pingdom||This cookie is used to record information about the performance of our website and its network availability. We use the Pingdom service to monitor our site to ensure a good customer experience.|
|atatus-aid||Atatus||These web analytics cookies, provided by Atatus, they help to Visualize clearly how our website is performing and gain insights across different layers of our software stack with in-depth performance and error analysis.|
|intercom-lou-g81mvor6, intercom-session-g81mvor6||Intercom||These cookies are provided by Intercom, vendor of online chat feature used by Gelato Globe. Online chat helps to provide faster and more efficient support to users.|